Carrier Services
Overview
Carrier Services puts shipping configuration directly in the hands of the operator — whether as a 3PL setting up options for their merchants, or a brand managing their own WMS. Carriers and service levels can be tailored per warehouse, covering domestic, international, and regional options, while the system automatically selects the cheapest available rate among the enabled services.
How It Works
Carrier Services are configured by managers or admins, not by operators. Access depends on how the WMS is deployed:
Brands configure carriers under Shipping Settings in the Orders section.
3PLs allow merchants to configure their own carriers from the Shipping section within their merchant account.
Settings apply per warehouse, with carriers grouped into categories — Canada Domestic, International, U.S. Only, and Others. Managers simply select the carriers or service levels they want active.
If no carriers are selected, all available carriers are enabled by default, giving the system the full range of options when generating a label. By selecting specific carriers or services, managers limit label generation to only those choices, ensuring compliance with merchant agreements or internal preferences.
From there, the process is seamless for operators: they scan, press print, and the WMS generates the label automatically. When multiple services are enabled, the system compares them behind the scenes and applies the cheapest available option, delivering cost savings without slowing down the floor.
In cases where order automations are configured, those rules take priority. Automations can enforce a specific carrier or service for certain orders, while Carrier Services continues to provide the baseline setup — ensuring exceptions are handled consistently without manual intervention.
Supported Carriers & Services
Canada Domestic 🇨🇦
FedEx
Ground, Express, Priority Overnight, Express Saver
Canpar
Ground, Select Parcel, Overnight Parcel
Purolator
Ground, Express, Express 10:30 AM, Express 9 AM, Ground 10:30 AM, Ground 9 AM
GLS
Standard
Loomis
Express
Canada Post
Expedited Parcel, Priority
UPS
Standard
Intelcom
Standard
International 🇺🇳
DHL
Express Worldwide
FedEx
International Economy, International Priority
Canada Post
International Parcel Surface, Small Packet International Air
UPS
Standard, Three-Day Select, Worldwide Expedited, Saver, Express
Other (via EasyPost) ⚙️
UPS
Ground, 3 Day Select, 2nd Day Air, Next Day Air, Next Day Air Saver, Next Day Air Early AM, Express
USPS
Priority, Express
FedEx
Express Saver, Ground, 2 Day, 2 Day AM, Standard Overnight, Priority Overnight
U.S. Only 🇺🇸
Canada Post
USA Small Packet Air Mail, Tracked Packet USA, Expedited Parcel USA
Purolator
Ground U.S.
FedEx
Ground U.S.
Why It Matters
Automatically cut costs by letting the system apply the cheapest available rate among enabled carriers.
Control shipping options by limiting carriers and services to those that match agreements or preferences.
Keep fulfillment fast and simple since operators only scan and print while the system applies the right label.
Configure carriers per warehouse to give each location or merchant its own optimized shipping setup.
Scale easily as new carriers or services are added without disrupting existing workflows.
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