Order Dashboard

Overview

The Order Dashboard is the central hub for order visibility and control. From a single screen, managers and operators can track every order status, apply filters to focus on what matters, and take immediate action — whether that’s bulk edits across hundreds of orders or fine-grained adjustments on a single one. With full transparency into each order’s history, the dashboard turns complexity into clarity, ensuring orders move smoothly from creation to fulfillment.

How It Works

The Order Dashboard displays every order flowing through the warehouse, with extensive filtering options to surface exactly what you need. Orders can be filtered by status (pending, in progress, shipped, delivered, backordered, on hold, exception), by attributes like creation date, warehouse, product, or tags, and many others. To save time, commonly used filters can be stored as predefined views, giving managers and operators one-click access to the information most relevant to their workflow.

The dashboard supports all order types, including returns, receiving, commercial, direct-to-consumer, and transfers. With multi-select, users can perform bulk actions such as canceling, splitting backorders for partial shipments (with shopper or internal approval), adding or removing products, updating tags, or releasing holds.

Viewing the Order Dashboard — showing all order types with advanced filters, saved views, and multi-order management options.

Drilling into a specific order provides full control at the detail level: update customer information (name, address, contact), select carriers, mark priority or signature-required orders, adjust products, apply or remove tags, place holds, or cancel/delete the order. Each order also carries a complete audit history from creation to fulfillment, capturing every adjustment along the way.

Viewing the Order Details — full control to update customer info, adjust products, and review complete order history.

Why It Matters

• Establish a single source of truth for every order type — commercial, returns, transfers, or direct-to-consumer — all in one centralized view.

• Keep orders clean and accurate before they enter fulfillment by validating details, updating customer information, and applying the right carriers, tags, and priorities.

• Shape fulfillment strategy upstream with bulk tools to split, cancel, or reconfigure orders so the warehouse only works on orders that are ready to ship.

• Eliminate confusion by giving managers and operators a definitive hub to reference whenever an order status or history is in question.

• Strengthen operational discipline with a full audit trail, ensuring every change is documented and traceable across the order lifecycle.